Service Requests
- Report issues anytime, including photos or videos
- Track progress with automatic updates
- View your request history for your suite
- Faster and clearer resolutions
Why enable these features?
- Save time. Handle common tasks in minutes without phone tag or paper forms.
- Stay informed. Get updates and see clear status changes.
- Keep records together. Everything in one place for your suite.
- Use anywhere. Web and mobile access 24/7.
What your community can unlock
Events
- See what is happening in your community at a glance
- RSVP in one tap and receive reminders
- Add events to your personal calendar
- Stronger community participation
Document Library
- 24/7 access to bylaws, rules, forms, minutes, and notices
- Always the latest version
- Search and filter to find what you need fast
- Download or print when required
Surveys
- Have a say on building priorities and improvements
- Quick, mobile friendly polls
- Anonymous options when enabled by council
- Transparent summaries when shared by council
How activation works
1. Contact
You contact your strata council or strata manager to request features.
2. Review
They review and enable features for the whole community.
3. Features Appear
Features appear in your portal. You sign in as usual.
FAQs
Everything you Need to know
Your building chooses which modules are active. The feature you clicked is not enabled yet.
No. When a feature is enabled, it appears in your existing portal.
Only authorized council or management and staff can view submissions for a given feature. Your building controls permissions.
Check recent notices in your portal, look for lobby postings, or ask concierge or security for the contact information.