Researching BuildingLink? Read this first.
Before you sign a multi-year contract, take ten minutes with the public record — BuildingLink's own status page, their own incident announcements, independent uptime monitors, and verified Capterra reviews. The picture they paint is worth knowing.
For BuildingLink customers: 6 months free + contract buy-out when you switch →
Two platforms, one monitor, twelve months of receipts.
All uptime data on this page is sourced from IsDown.app, a respected independent service that tracks and aggregates status-page incidents across SaaS products. Condo Control has no commercial relationship with IsDown.app.
Documented incidents on BuildingLink's official status page, per independent monitor IsDown.app.[1]
Verified via the same independent third-party monitor across the full 12-month window.[2]
IsDown.app is an independent third-party monitor that ingests every notification BuildingLink and Condo Control post to their official status pages. The 12-month comparison reflects incidents (major and minor) logged between May 2025 and May 2026.
You don't have to take our word for any of this. Take theirs.
We will be performing scheduled maintenance on May 9, 2026… During this time, the BuildingLink platform will be temporarily unavailable. The maintenance window is scheduled for up to 4 hours.
The maintenance posture BuildingLink's official status page, May 4, 2026.[5]
A like-for-like look at what each platform actually does.
- Resident self-serve Q&A, 24/7
- Manager Communication Co-Pilot for drafting
- Document & financial summaries
- Operational suggestions
- Multilingual communication (150+ languages)
What actual customers say on Capterra's public review platform.
On Capterra, the leading B2B software review platform, Condo Control averages 4.7 stars across 242 verified customer reviews. BuildingLink averages 2.8 stars across 10 reviews — with 95% of Condo Control reviewers expressing positive sentiment.[6][7]
Recent BuildingLink user reports surfaced on independent monitor IsDown.app give a flavor of what customers are dealing with day-to-day:
“Not able to display anything on BuildingLink right now.”
“Events won't load, can't look up residents.”
For balance: BuildingLink has positive reviews too — on G2, where they have 14 reviews, their average is 4.4 stars and customers consistently praise their concierge tooling and support quality. The 2.8 rating reflects a small Capterra sample of 10 reviews, and small samples can swing either way. The signal that is hard to dismiss is the volume gap: after 25+ years in market, BuildingLink has roughly one-twenty-fourth the Capterra review count Condo Control does — a meaningful indicator of how engaged each customer base is.
What a 38-story Hawaii high-rise actually got from the switch.
With switching to Condo Control, we're hoping to see a 15% reduction in costs.
Chris Saxton
General Manager · Waikiki Banyan, Honolulu, Hawaii
38-story condominium complex · 93% short-term rentals
Full case study: condocontrol.com/resources/hawaii-aoao-turns-manual-admin-tasks-into-one-click-workflows
A selection of BuildingLink's notable incidents, May 2025 to May 2026.
The 10 incidents below represent a slice of the 75 outages BuildingLink logged on its public status page in the last 12 months — the ones with the longest durations or broadest customer impact.
Source: IsDown.app outage history for BuildingLink, cross-referenced with BuildingLink's own status page. Pulled May 26, 2026. 65 additional shorter-duration incidents not shown.
6 months free, and we'll buy out your BuildingLink contract.
For any BuildingLink customer ready to switch: try the full Condo Control platform free for six months, and we'll cover your remaining BuildingLink contract so you're not paying twice.
Software your managers and boards can actually count on. See it in 20 minutes — no commitment. Offer subject to qualification; speak with our team for details.
Sources & methodology
- IsDown.app, "BuildingLink Outage History" — independent third-party monitor; 75 outages logged in the last 12 months, 282 total since January 2021. isdown.app/status/buildinglink/outage-history
- IsDown.app, "Property Control" (Condo Control's status page) — 63 incidents since December 2021; last logged outage January 25, 2023. isdown.app/status/property-control
- IsDown.app, individual incident detail pages. Multi-day incidents are also publicly listed on BuildingLink's own status page at status.buildinglink.com/history.
- Condo Control, homepage stats panel: "99.9% Uptime" alongside 98% Quality of Support, 99% Ease of Setup, 97% Value for Money, derived from verified customer ratings on G2 and Capterra. condocontrol.com
- BuildingLink, official status page, scheduled maintenance notice posted May 4, 2026. status.buildinglink.com
- Capterra, "BuildingLink" product page — 2.8 / 5 rating across 10 verified reviews as of May 2026. capterra.ca/reviews/114529/buildinglink
- Capterra, "Condo Control" product page — 4.7 / 5 rating across 242 verified reviews, 95% positive sentiment, Capterra Best Value 2025 award. capterra.com/p/143800/Condo-Control
- IsDown.app, BuildingLink user reports submitted May 9 and May 19, 2026. isdown.app/status/buildinglink
- BuildingLink, "Integration Partners — Accounting" — accounting listed as a partner integration rather than a native module. View page
- BuildingLink, "Solutions" page and current site navigation, fetched May 2026. "Virtual Meetings" appears under "Additional Features" with no dedicated product page; "E-Voting" has been removed from current navigation (older 2022–2024 captures showed "Virtual Meetings & E-Voting"). AI is not listed as a Solutions-level capability. buildinglink.io/solutions
A note on methodology. All vendor claims on this page are sourced to either (a) BuildingLink's own public communications, (b) IsDown.app, an independent third-party uptime monitor, or (c) Capterra, an independent B2B software review platform. User report excerpts are quoted verbatim from public submissions on IsDown.app; we have not edited the content of these reports. The 12-month window referenced is May 2025 to May 2026. References to "BuildingLink" refer to BuildingLink.com, LLC. This page is published by Condo Control as commercial comparative content; we welcome any factual corrections at marketing.notices@condocontrol.com.